0
ChangeBuilder

Further Resources

How to Write More Effectively: The Skills Corporate Australia Actually Needs

Follow along: Why Professional Development Courses Are Essential for Career Growth | The Role of Professional Development Courses | Why Companies Should Invest in Professional Development | Professional Development Training Benefits

Right, let me tell you something that's going to ruffle some feathers. After seventeen years running workshops across Brisbane, Perth, and Melbourne, I've watched thousands of perfectly intelligent professionals butcher the English language in ways that would make their Year 8 teacher weep.

And here's the controversial bit - I actually think most business writing courses are teaching people the wrong bloody thing.

The Real Problem Nobody Talks About

Last month, I was reviewing a proposal from a major consulting firm in Sydney. Seventy-three pages of absolute gibberish. The executive summary alone had seventeen instances of "leverage synergies" and "optimise deliverables." I counted. Because I'm that person now.

The writer wasn't stupid. They had an MBA from a prestigious university. But they'd been trained to write like a corporate robot instead of a human being who wants to get things done.

Here's what actually happened: somewhere between university and their third promotion, they learned that big words and passive voice make you sound important. Wrong. Dead wrong.

What Effective Writing Actually Looks Like

Effective writing gets results. Period.

It's not about impressing your boss with five-syllable words. It's about making your point so clearly that even the bloke who skims emails while walking between meetings understands exactly what you need from him.

I remember working with a team leader at a manufacturing company in Newcastle who couldn't get his safety reports read. His incident summaries were masterpieces of technical accuracy - and completely useless. Workers were getting injured because nobody could wade through his three-page analyses to find the actual hazards.

We spent one afternoon teaching him to write like he talks. Problem solved. Injury reports dropped 40% in six months because people actually knew what to watch out for.

But here's where it gets interesting - and where I'm going to lose some of you traditional writing instructors.

The Brutal Truth About Corporate Communication

Most professional writing training focuses on grammar rules and formatting standards. Waste of time. Absolute waste.

Your readers don't care if you split an infinitive. They care if you can help them solve their problem before lunch.

I've seen procurement managers approve million-dollar contracts based on two-paragraph emails. And I've watched detailed, grammatically perfect proposals get binned because nobody could figure out what the writer was actually offering.

The difference? One writer understood their audience. The other was showing off.

This is why I recommend practical communication training that focuses on real workplace scenarios rather than academic exercises. Most people learn better when they're practicing on actual work problems, not crafting essays about hypothetical situations.

The Australian Advantage (Yes, Really)

Here's something that might annoy our American colleagues - Australians have a natural advantage in business writing. We're culturally programmed to cut through the nonsense.

While our US counterparts are buried under layers of corporate speak and legal disclaimers, we can say "That won't work" instead of "The proposed initiative may encounter implementation challenges that could potentially impact anticipated outcomes."

But we're losing this advantage. Younger professionals are picking up American business jargon like it's a second language. I blame LinkedIn.

What Actually Works in Real Workplaces

After training hundreds of teams, here's what I know for certain:

Start with the point. Your reader should know what you want within the first sentence. Not the first paragraph. The first bloody sentence.

Use normal words. If you wouldn't say "facilitate" in conversation, don't write it in an email. "Help" works fine.

Cut everything twice. Write your first draft. Delete half of it. Then delete half of what's left. You'll be amazed how much clearer it becomes.

Test it on someone else. If your colleague can't summarise your main point after reading it once, you've failed.

But here's the part that traditional writing courses get completely wrong - context matters more than correctness.

A two-line text to your project manager doesn't need the same formality as a board report. Yet I see people agonising over whether to use "Hi" or "Good morning" in internal communications while their actual message gets lost in bureaucratic padding.

The Expensive Mistake Everyone Makes

Companies spend thousands on professional development training but skip the one skill that affects everything else - clear communication.

Your technical expertise is worthless if you can't explain it to the people making decisions. Your innovative ideas die in committee if you can't articulate why they matter.

I've watched brilliant engineers lose promotions to average communicators. I've seen marketing campaigns fail because nobody could explain the strategy in plain English. I've watched entire projects collapse because stakeholders misunderstood the requirements.

Yet somehow, writing skills are treated as optional extras rather than core competencies.

The Uncomfortable Truth About Email

Let's talk about email for a minute. The average office worker sends 40 emails per day. That's 200 emails per week. 10,000 emails per year.

If you save just 30 seconds per email by writing more clearly, you've saved 83 hours annually. That's two full work weeks.

But the real savings aren't in your time - they're in your readers' time. Every unclear email spawns follow-up questions. Every vague instruction creates confusion. Every lengthy explanation that could have been a bullet list wastes someone else's productivity.

Multiply that across your team, your department, your organisation. The cost of poor communication isn't measured in training budgets - it's measured in lost opportunities and frustrated stakeholders.

Why Most Training Misses the Mark

Traditional business writing courses teach formats and structures. Templates and guidelines. Rules and exceptions.

Completely backwards approach.

Effective writing starts with understanding your reader's mindset, not memorising email formats. A finance director reading budget reports has different priorities than a site foreman reading safety updates. Yet most training treats all business communication the same way.

I remember a session I ran for a mining company where the head office team couldn't understand why their field reports weren't being followed. Turns out they were writing detailed procedural documents for people who needed quick action points. Wrong tool for the job.

The Secret Nobody Teaches

Here's the thing nobody tells you in communication workshops - the best business writers are lazy.

Not intellectually lazy. Practically lazy.

They don't want to write long explanations when short ones work better. They don't want to schedule follow-up meetings to clarify what they meant. They don't want to repeat themselves because their first attempt was unclear.

So they invest time upfront to save time later. They think about their reader's needs before they start typing. They choose precision over politeness when the situation demands it.

This isn't about being rude or informal. It's about being respectful of everyone's time and mental energy.

The Technology Problem

Modern tools are making us worse writers, not better. Autocorrect fixes our spelling but can't fix our thinking. Grammar checkers catch syntax errors but miss communication failures.

I see people relying on AI to draft their emails, then spending ages editing the output to sound human again. Backwards approach. Learn to write clearly first, then use technology to polish and refine.

Email scheduling tools let us send messages at optimal times but don't help us craft messages worth reading. Collaboration platforms give us instant access to colleagues but no training on how to use that access effectively.

We're optimising the wrong things.

Making It Stick

The only way to improve business writing is the same way you improve any practical skill - deliberate practice with immediate feedback.

Not once-a-year training sessions. Not online modules you complete during lunch breaks. Daily practice with real work documents and honest feedback from people who actually read your writing.

Start small. Pick one type of communication you do regularly - maybe project updates or client follow-ups. Focus on making those clearer and more concise. Get feedback from your readers. Adjust accordingly.

Then expand to other formats. Gradually. Consistently.

Within six months, you'll notice the difference. Within a year, other people will notice the difference. Within two years, you'll wonder how you ever got anything done with your old writing habits.

The Bottom Line

Effective business writing isn't about following rules or impressing people with your vocabulary. It's about moving things forward efficiently and building professional relationships through clear, honest communication.

Everything else is just noise.

The companies that figure this out first will have a significant competitive advantage. Their teams will waste less time clarifying instructions, their clients will understand proposals faster, and their projects will run smoother because everyone knows what's expected.

The companies that keep treating communication as a soft skill optional extra will keep struggling with the same productivity issues they've always had.

Your choice.